Rock The House Wins a World Class Customer Service Award!

Posted on January 9, 2010 in All Posts

For the Rock The House Team, June 8, 2010 offered us a reason to celebrate. After a long and thorough application process, we were recognized at Smart Business Magazine’s 2010 World Class Customer Service Awards, presented by Metro Lexus. Rock The House staff members were thrilled to be guests at this prestigious event.

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RTH full time staff members, Matt Radicelli, Jeff Kutz and Jessica Goodworth arrived in style during cocktail hour-where we were kindly greeted by old friends and people we had not yet met. While sipping on top-shelf beverages and taking bites of the fantastic finger food- provided by Executive Caterers at Landerhaven, we were also offered the opportunity to mix and mingle with other professionals with whom we don’t normally get to hang out with, such as:

Skoda Minotti

Cleveland Clinic

Cleveland Metroparks Zoo

Corporate College

Flique Creative

Le Chaperon Rouge

Maltz Museum of Jewish Heritage

Your Teen Magazine

The awards ceremony consisted of hilarious banter between the hosts- Metro Lexus’s Dan Pyle and John R. DiJulius of The DiJulius Group. We enjoyed hearing them crack jokes, while watching behind-the-scenes video coverage of all of the companies’ interviews.

While only some Rock The House staff members were able to attend the event, all of us were on a mission this year to offer over-the-top customer service to our clients, colleagues and fellow staff members. We have developed a customer service system that is unheard of in our industry – if it’s not right… it’s free!

Matt Radicelli accepts award for, "No Risk" customer serviceMatt Radicelli accepts award for, “No Risk” customer service 

This new program that we implemented proved to be risky enough to win the, “No Risk” Customer Service award at the event! Congrats to Rock The House Staff members and thank you for all of your dedication and support.